FAQs
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24 hour notice is required to cancel individual 1:1 sessions. If 24 hours is not given please expect to be charged for your session.
Our class cancellation window is 12 hours. You will be charged for your session if you cancel within this window.
All Level class cancellation policy: A $20 Fee will be assessed for all No Show class reservations and any cancellation within the 12 hour cancellation window.
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We use Wellness Living for client to manage client profiles. Wellness Living is where you can find our class schedule and purchase sessions.
Be sure to download the Wellness living Achieve app from your App store for easy access to your profile from the convenience of you phone.
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No we do not offer refunds or extensions on class passes. Please note any expiration dates when purchasing class packages or appointments.
The studio recommends that you purchase a package that you intend to use prior to the expiration date.
Class pass expiration time lines start at the time of purchase.
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Wear comfortable clothes. Similar to how you might dress to attend a yoga class.
Pilates socks are highly recommended for anyone that does not want to be barefoot in the studio. Also, please be respectful to wear Pilates socks if you are struggling with any foot or toenail medical issues.
Wearing layers is always a good idea!
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A waitlist is available for all class sessions. Clients can be promoted from the waitlist and added to a class up to 2 hours prior to the scheduled class time.
Please make sure to cancel your reservation if you no longer plan to attend the class.
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Payments are required at the time of booking a service. Payments can be made directly through the scheduling app for all classes.
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Yes...Please. Client Safety is our top priority!
Please disclose any injuries, surgeries, or doctors orders to your instructor prior to class.
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Yes! There is lots of available parking in the parking lot just outside our front door.
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To see the best results we recommend a minimum of 2 times a week.